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Health Equity


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 From Evidence to Action 

Using DEI-Focused Assessments to Improve Your Workforce, Workplace and Patient Care

At BCT Partners, we are subject matter experts in healthcare equity. Our nationally recognized work includes assessments and solutions that address both the workplace needs of the healthcare workforce and the healthcare needs of People of Color, members of the LGBTQIA+ community, and culturally and linguistically diverse patients.

Doctor helping patients BCT Partners Health Equity
bct health equity doctor and patient

Evidence-Based Assessments

Identify strengths and weaknesses of systems, policies, and practices serving culturally diverse employees, patients, and communities.

Determine if the
organization is compliant with existing federal and state laws, regulations, and industry and clinical best practices.

Establish a baseline against which future improvements can be measured.

Provide actionable
recommendations for meaningful change.

Create a long-term
implementation strategy that identifies priorities for improving workplace inclusion and equitable patient outcomes.

DEI Workforce and Workplace Assessment (DWWA)

This statistically validated assessment will help organizations to discover:

  • Perceived strengths and weaknesses of the organization’s culture and climate.

  • Employee experience, engagement, and perceptions of care provided to diverse patients.

  • Employee perceptions of workforce incivility including workplace bullying, diversity-related

  • incidents of disrespect and outright discrimination.

  • Management commitment to diversity issues and preparedness to manage a diverse workforce.


While DWWA was designed for hospitals and healthcare organizations, BCT Partners has successfully used this tool with many corporate and non-profit organizations as well as federal, state, and local government agencies. 

Global Diversity, Equity and Inclusion Benchmarks (GDEIB)

BCT utilizes the Global Diversity, Equity, and Inclusion Benchmarks (GDEIB) to assess their clients’ current state of DEI and selecting strategies that advance their DEI work as an integrated system. The GDEIB’s 275 benchmarks are organized into 4 main groups, 15 categories and 5 levels of organizational DEI mindset and programming maturity. 


BCT has digitized the GDEIB and its recommender engine to offer a roadmap for leaders to determine what actions organizations should prioritize on their journey toward mature and sustainable DEI practices.

Provider Cross-Cultural Medical Assessment (PCCMA)

This industry-leading, proprietary assessment tool was developed by BCT Partners with assistance from physicians from the CDC, WHO, and major medical schools. In the same way that providers diagnose their patients, this assessment is designed to diagnose which providers are best and least prepared to treat non-traditional patient populations with a focus on
clinical competence in a globally mobile world.

Our assessment asks and answers two key questions:

  • Which minority patient populations are providers best/least prepared to treat?

  • Do providers’ practice behaviors match what research shows to be population-specific, clinical best practices, and current legal/regulatory requirements?

Language Access Assessment

This assessment compares healthcare organizations’ language access systems, policies, and practices against:

  • federal and state language access laws  

  • emerging, population-specific, clinical best practices for treating Limited English Proficient and Deaf and Hard of Hearing patients as developed by organizations such as The Joint Commission, the NCQA, the National Quality Forum, and the Institute of Medicine.


Examining your organization’s collection of patient race, ethnicity, language (REL), and sexual orientation and gender identity (SOGI) data, BCT evaluates the extent to which that data is used to improve patient outcomes and then stratifies patient experience data by REL factors to identify opportunities for improving their experience.    


Two nurses BCT Partners Health Equity
doctor BCT Partners Health Equity
doctor meeting BCT Partners Health Equity

DEI and Health Equity Strategic Plan

Based on the findings of our evidence-based assessments, BCT will work with your organization to develop a 3-5-year DEI and Health Equity Strategic Plan identifying clear objectives, goals, strategies, and measures to turn your evidence into action.

Health Equity and DEI Training Courses 

BCT offers an extensive amount of executive and workforce

training. Topics include:

  • Dismantling Institutional Racism and Discrimination

  • From Evidence to Action: How to Measure Health Equity 

  • Global Medicine: New Skills for Clinically Competent Providers

  • Inclusive Leadership Skills

  • Introduction to Health Equity and Health Disparities 

  • Language Access and the Law in Health Care

  • Managing a Culturally Diverse Workforce

  • Microinequities and Microaffirmations

  • Navigating Interracial and Intercultural Conflicts

  • Racism as A Public Health Crisis

  • The New Science of Unconscious Bias 

  • Through My Eyes: Using Virtual Reality to Mitigate Bias

  • Understanding Cross-Cultural Differences

  • Working Effectively Across Cultures 

  • Workplace Civility and Respect 

Selected by 

  • The U.S. Department of Health and Human Services, Office of Minority Health, to manage and create new educational content. for its Think Cultural Health website, providing nearly 400,000 CEUs annually.

  • American Hospital Association as a national consultant to #123forEquity Campaign.

  • America’s Essential Hospitals as their national consultant on health equity matters.

Our team brings several decades of experience in DEI strategic planning and programming; mitigating bias, diversity talent acquisitions and talent management; health equity analytics and assessments; culturally responsive care and clinical operations; language services and law of language access; global, public and community health; learning and development including executive training, e-learning, virtual reality (VR), coaching and leadership development. 

First at developing CME accredited e-learning programs on

  • Cultural Competence in Health Care

  • The Law of Language Access

  • Global Medicine

Health Equity Solutions
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