Earlier Research / Whitepapers


DOL: The Successes & Challenges of Operating a Ticket to Work Program

Employment Network Survey Results

The One-Stop Ticket Success Project is an initiative funded under a contract from the US Department of Labor Employment and Training Administration, with support from the Social Security Administration.


The purpose of the project is to provide technical assistance to help various organizations become Employment Networks (EN).  Those groups include:

  • State Workforce Investment Boards (SWIB),

  • Local Workforce Investment Boards (LWIB)

  • One-Stop Career Centers (One-Stops)


As an EN, they are responsible for administering the Social Security Administration’s (SSA) Ticket to Work (TTW) and Self-Sufficiency program which is a workforce investment program for people with disabilities.


A range of qualified ENs with wide variations in activity levels were interviewed. The purpose was to obtain information about the day-to-day realities of administering a TTW program and to provide technical assistance recommendations devised directly from the findings.


SBA: The Effect of Wealth & Race on Start-up Rates

By and large, history shows that self-employment is achieved less by racial and ethnic minorities than by non-minorities. For example, the percentage of employed black and Hispanic people that work in their own businesses is one-third less than the percentage of self-employed non-minorities (Fairlie, 1999).


As net wealth is most likely to be the primary financial resource used to fund start-ups, the study examines how that impacts the likelihood of starting a business. Nascent entrepreneurs often draw from sources including liquid assets from bank accounts, deposits and stocks as potential start-up money.


This paper begins to investigate the role that net wealth plays in predicting self-employment among a sample of nascent entrepreneurs.


Hewlett Packard: Bridging the Innovation Divide

As a part of the “Community Building in the Digital Age” initiative to bring technology resources to organizations working to promote equity, PolicyLink collaborated with BCT Partners to investigate the problem and devise a strategic plan for bridging this digital divide.


Through consultations with practitioners and leaders in the community technology field, literature reviews, and case study research, the report focuses on answering three questions:


  • (1)  What are the causes of the innovation divide?

  • (2)  How and when do nonprofit organizations adopt new technology innovations and assimilate them into their work?

  • (3)  What can be done to speed up the diffusion of innovations within the nonprofit sector?


Included in this report are the results of this investigation and a five-part guide to empower the nonprofit sector with new technology applications. Implementing the proposed agenda would help build the capacity of the sector to carry out its work — connecting people to economic and social opportunities and making all neighborhoods healthy and livable — more efficiently and effectively.


Ford Foundation: Community Technology Centers as Catalysts for Community Change

A Report to the Ford Foundation

This report presents the findings from exploratory research into how community technology centers (CTCs) could function more effectively as public spaces and as forces for positive social change. 


This research aims to assess the current situation of CTCs and make recommendations regarding whether and how they could take on broader community agendas.


We also explore the gap between the community development and community technology fields and ways to build a bridge between the two in order to enable greater efficiency and effectiveness.


Seedco: Technology and the Development of University-Community Partnerships

In a previous report, it was demonstrated that the field of community development has not yet taken full advantage of information technology.  In the cases where innovation took place, it was often in partnership with a university.


To more closely examine the interactions between universities, technology, and community development, this new report used six in-depth case studies that were the result of interviews with university officials, faculty, students, community leaders, and neighborhood residents.   


Each case study focused on the following:


  • The university’s involvement in the life of its host community

  • A description of each IT initiative

  • Detail around how the program evolved


Each of these initiatives that are profiled had a goal of revitalizing distressed neighborhoods and the studies delve into the opportunities and challenges that were involved in that undertaking.  Overall, the case studies show that the combination of universities, communities, and technology can unlock powerful community synergies for the field of community development.